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Refund Policy

Last updated August 21, 2026 · Applies to font purchases made on nimatype.com

This page explains when Nimatype LLC ("Nimatype", "we", "us") issues refunds for font purchases. It's part of our Terms of Service and works alongside our End-User License Agreement.

1. Free fonts

Fonts marked "Free for personal & commercial use" aren't purchases, so there's nothing to refund.

2. Paid fonts — general rule

Font Software is delivered digitally and made available for download immediately after purchase. Because of this, sales are generally final once your download link has been issued or used.

3. When we do issue a refund

We'll fix the problem or issue a refund if, within 14 days of purchase, any of the following applies:

  • The font file is corrupted, incomplete, or won't install.
  • Your order is missing a style or weight you paid for.
  • The font doesn't match what was shown on its listing page.
  • You were charged more than once for the same order.
  • You were charged for a font you didn't intend to purchase, and haven't yet downloaded it.

Outside of these situations — for example, if you simply change your mind, choose the wrong license tier for your needs, or no longer need the font — we generally aren't able to offer a refund, since the files have already been made available to you. If you're unsure which license tier or style you need before buying, email us at sales@nimatype.com and we're happy to help you get it right the first time.

4. How to request a refund

Email sales@nimatype.com with your order number (from your confirmation email) and a short description of the issue. We aim to respond within 2 business days.

5. How refunds are processed

Approved refunds are issued back to your original payment method through Stripe. Depending on your bank or card issuer, it can take 5–10 business days for the refund to appear on your statement after we process it.

6. Changes to this policy

We may update this Refund Policy from time to time. Material changes will be reflected by an updated "Last updated" date at the top of this page; the policy in effect at the time of your purchase governs that order.

7. Contact

Questions about a refund or a specific order: sales@nimatype.com.

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